Anna C.
nowI'd like to book tomorrow…
AI administrator for your business
Never lose a customer while your team is busy doing the work.
Customers can start a Web Chat without creating an account. AI answers from your approved business data, every contact lands in Inbox and CRM, and you can take over at any time.
- No sign-inpublic Web Chat for customers
- One workspacea shared Web Chat, Inbox, and CRM history
- You decidewhen a conversation moves to a person
HexSales setup Working version
STEP 4 OF 4
100%Example setup
Business knowledgeExample: services, prices, and policies
Web ChatPrimary customer channel
Human handoffEscalation rules are set
Example outcomeContact saved to CRM
ControlA person can step in
The cost of silence
An enquiry lives for minutes, not an entire shift.
Customers do not have to wait for your team to reach the next message. HexSales answers on the first line from business data while keeping the owner in control of every conversation.
- A customer wrote at night and chose the business that answered first.
- An administrator searches a chat for the right price and forgets to ask for a phone number.
- Leads are scattered across chats, and the reasons they disappear remain guesswork.
One clear workflow
- 01
Understands
Identifies the question, intent, and value of the lead.
- 02
Answers
Uses only your business's current, approved knowledge.
- 03
Moves forward
Collects contact details, offers a booking, or brings in a person.
Workspace
See the entire customer journey at a glance.
Conversation history, customer context, lead status, and AI actions stay together. The interface below is an example, not invented performance data.
InboxToday
Michael S.
4 minHow much does it cost…
Elena W.
21 minThank you, see you!
Anna C.Telegram · new lead
AI is replyingAI is preparing confirmation…→
Product workflow
Not another bot. A first-line operating system.
Web Chat, a shared Inbox, CRM, the built-in calendar, and manual control are part of the working MVP. Future capabilities are clearly marked as the next stage.
INBOX↗
Every conversation in one place
History, channel, unread messages, notes, and lead status without jumping between tabs.
NEXTM
Controlled knowledge
Next stage: update business knowledge in plain language, keep version history, and roll back safely.
CONTROL
People stay in control
Take over a complex conversation in one action. AI remains silent until you return control.
CALENDAR24
Booking without overlaps
The built-in calendar shows real availability. AI books only after explicit confirmation; owners can reschedule or cancel.
CRM✓
Leads do not disappear after a reply
Contacts and sources enter your pipeline: New → In progress → Qualified → Deal → Completed or Lost.
NEXT∿
Advanced analytics
Next stage: conversion, response time, AI involvement, common questions, and loss reasons.
Additional channel · Telegram
One controlled path from message to qualified enquiry.
Web Chat is the primary customer channel. Telegram is optional and remains inactive until the server verifies the connection.
- 01
Secure server connection
The token stays on the server, and Connected appears only after the bot and channel have been verified.
- 02
Business knowledge
AI uses the services, prices, hours, FAQ, and handoff rules of this organization only.
- 03
One conversation
After verification, messages flow through the shared Inbox and CRM with the same manual control as Web Chat.
Can I book for tomorrow evening?
Of course. Which service and time would work for you?
A gel manicure, after 6 pm.
Your request is saved. The administrator will confirm the exact time.
Message
Connection requirementVerified channel
Pricing
A clear core plan. Custom scale when needed.
Live payment processing is not enabled yet: HexSales does not collect card details or initiate charges.
HexSales
Standard planThe complete AI customer-communication workspace for growing businesses.
$149/month
Russian billing: ₽10,000/month
- Public Web Chat and Telegram
- AI grounded in verified business data
- Shared Inbox, CRM and calendar
- Conflict-safe customer booking
- Human takeover and employee roles
Advanced
Custom implementation, configuration and terms for complex workflows.
Custom pricing
Terms are defined in a separate agreement
- Custom implementation scope
- Configuration for company workflows
- Agreed limits and support
- Separate commercial terms
HexSales is $149/month; Russian billing: ₽10,000/month. Advanced is provided under a separate agreement.
FAQ
The essentials, clearly explained.
No fine-print magic. If your question is not covered here, start by creating an account—nothing is published without your decision.
Does HexSales replace an administrator?
The current product handles the first line: it answers common questions from business data, qualifies enquiries, and collects contact details. A person steps in for complex, sensitive, or explicitly escalated conversations.
Can AI invent a price or service?
No. Server-side AI receives only the current business's approved knowledge and instructions never to invent missing facts. When information is insufficient or a request is restricted, it asks a clarifying question or hands the conversation to a person and records the reason.
Is each company's data isolated?
Yes. The workspace is organization-scoped, and Row Level Security isolates data in the database. People can see only businesses they are authorized to access.
How do I get started?
Create an account and complete your business profile. Onboarding stores your services, prices, hours, FAQ, and policies in an isolated workspace. You can then open the public Web Chat and test answers against your own data.
Can I take over a conversation from AI?
Yes. In the shared Inbox, the owner can switch a conversation to manual mode. AI stops replying, and an authorized team member can answer. Control can be returned to AI with a separate action.
Which CRM and calendar tools are available?
The working MVP includes HexSales CRM and calendar. Owners can view, reschedule, or cancel appointments, while AI checks real availability and books only after explicit customer confirmation. Google Calendar, Bitrix24, amoCRM, and WhatsApp remain future stages.
Your first administrator
Your customer is already writing. Be the first to reply.
Create your business workspace, add approved knowledge, and prepare your Telegram channel for the first real conversation.